Initial consultation & needs assessment
We listen to your situation and set out the available options, timelines and estimated costs before you commit to anything.
01Consulting & coordination office — Istanbul
Comprehensive coordination for your appointments and stay in Turkey
We are a service office that stands between you and the complexity of arrangements: we listen to what you need, shortlist suitable licensed providers, book the appointments, and stay beside you in your own language until you are home.
The first consultation is free, and we reply within 24 hours.
3 languages
Arabic, Turkish and English at every appointment
24 hours
How long a reply takes
One person
Responsible for your file, by name
After you return
Follow-up does not end when you leave
What we actually do
Our services are entirely organisational and logistical — we arrange the path, and never intervene in any clinical decision.
Matching with suitable providers
We shortlist licensed, accredited facilities that fit your case and budget, and give you more than one option so the choice stays yours.
02Appointment booking & coordination
We handle the bookings and sequence your visits so you are not left waiting between one place and the next.
03Translation & accompaniment
Someone who speaks your language is with you at every appointment, so what you say arrives intact and the answer comes back clear.
04Accommodation & transfers
We book suitable accommodation nearby, arrange airport pickup and handle transport throughout your stay.
05Follow-up after you return
We stay reachable after you go home to arrange any further follow-up or questions with the provider you dealt with.
06What we commit to
Commitments you can hold us to — not slogans.
- 24 hours
- We reply to your enquiry within one day at most
- Written quote
- Every service and its cost in front of you before you commit
- Licensed only
- We shortlist facilities holding a valid licence, and nothing else
- No hidden fees
- What the quote says is what you pay — nothing added later
How we work
- 1
Get in touch
Message us on WhatsApp or through the form, and tell us what you need.
- 2
We listen and assess
We go through the details with you and set out the real options — no promises.
- 3
We shortlist and book
We present suitable providers with their pricing; once you choose, we book and coordinate.
- 4
We accompany and follow up
We meet you on arrival, come to your appointments, and stay with you after you return.
Why AT MEDI
Clear from the outset
We tell you what we can and cannot do, and put the costs in front of you before you commit.
Your language, always
Arabic, Turkish and English — you never face a language barrier alone at an appointment.
One organised file
Every appointment, document and arrangement in one file, handled by a named person responsible for you.
Beyond the trip itself
Follow-up does not end at the airport — we remain your point of contact for what comes next.
The limits of our role — plainly stated
AT MEDI is a consulting, coordination and booking office. We do not provide medical services, medical advice or diagnosis, and we take no part in any treatment decision. Health services are delivered exclusively by licensed providers who are solely responsible for them; our role is purely organisational and logistical.
Questions everyone asks
Are you a medical facility?
No. AT MEDI is a consulting, coordination and booking office. We provide no medical service or medical advice, and take no part in any treatment decision. Our role is arranging appointments, accommodation, transport and translation; the health service is delivered by a licensed provider who is solely responsible for it.
What do your services cost?
The first consultation is free and carries no obligation. Once we understand what you need, we send a written quote setting out each service and its cost, and you decide from there.
How do you choose the providers you shortlist?
We require a valid licence and a clear record in the specialty your case involves. We present more than one option with pricing, and the choice always stays yours — we never tie anyone to a single provider.
Will someone accompany me to appointments?
Yes. Someone who speaks your language is with you at appointments, so what you say arrives intact and the answer comes back clear rather than half-translated.
What if I change my mind after booking?
Tell us as early as you can. We set out what is refundable and what is not under each provider’s terms — and we put that in writing before you book, so nothing surprises you.
Do you follow up after I return home?
Yes. We remain your point of contact for anything further with the provider you dealt with — a follow-up appointment, a document, or a question.
Start with a question
Tell us what you need and we will reply within 24 hours. No obligation, and no charge for the first consultation.
- Contact:
- info@atmedi.com